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You've Got Questions, We've Got Answers.

What are the hours of operation for the Modera Washington leasing office in Houston, TX?

​The leasing office hours are M-F 10 AM - 7 PM, Sat 10 AM - 6 PM, and Sunday 1 - 6 PM.

What floor plans are available at the Modera Washington apartments in Houston?

​Modera Washington offers an array of studio, 1-, 2-, and 3-bedroom apartment homes with den options available.

Are pets allowed at Modera Washington? What are the pet fees, rules, and restrictions at the Houston apartment homes?

​We love your furry companions and welcome up to two per apartment home. There is a pet fee of $300 per animal and $25 per month per pet rent. While we are huge fans of individuality (and the exotic), we have to ask that exotic pals, such as skunks and ferrets, find happy homes with a friend or family member. Please note that we reserve the right to disallow certain aggressive breeds of dogs and aquariums as per our pet addendum. Please contact our leasing office for further information.

Does Modera Washington in Houston, TX have gated access? How do you enter the gate as a resident? How do guests enter the gate?

​Our community offers gated access. Each resident receives a code or fob to enter the gate.

Is there a parking garage available at Modera Washington in TX?

​We have a controlled-access parking garage at Modera Washington.

How does a resident of Modera Washington get a parking spot?

​Modera Trinity has a parking garage with reserved parking spots.

Are there guest parking spots available at the Houston homes?

​We offer guest parking spots throughout the community, available on a first-come, first-served basis.

Do you have on-site maintenance available at Modera Washington in TX? How do I make a maintenance request as a resident?

Prioritizing our residents' needs, we proudly offer an on-site maintenance team at Modera Washington. To submit a maintenance request, simply log onto your Resident Portal and our team will assist you as soon as possible. Please allow our team 48 hours to respond to your request.

What do I do if I have an after-hours maintenance request/emergency in my Houston apartment home at Modera Washington?

​To submit an after-hours service request, you can use the Resident Portal or contact Milly, our virtual assistant, for assistance. In case of emergencies, call the main phone number and press 2 for maintenance emergencies. Describe the emergency to Milly, who can then escalate it to our on-call service associate.

How do residents recieve packages at Modera Washington?

​Packages are delivered to the Fetch lockers.

Do the Modera Washington apartments offer a valet trash service? Is there a recycling service offered?

We provide recycling services for our residents.

Is there an elevator available?

​We offer elevators at Modera Washington.

When were the Modera Washington studio, 1-, 2-, and 3-bedroom apartments in Houston, TX built?

​The community was built in 2021.

Does Modera Washington have courtesy patrol?

​We offer courtesy patrol at Modera Washington.

Does Modera Washington have retail spaces in Houston, TX?

​Our community offers the following retail spaces - Luce coffee.

What is the smoking policy at Modera Washington?

​At Modera Washington, we are a 100% smoke-free community.

Do the apartments have air conditioning?

​Our apartment homes come equipped with air conditioning to keep you comfortable all year long.

What kind of appliances do the Modera Washington kitchens have?

​Our Houston, TX apartment homes offer ENERGY STAR® stainless steel appliances.

Do the Modera Washington apartments have full-size in-home washers and dryers?

​Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!

What type of countertops do the homes have?

​The kitchens at Modera Washington feature quartz countertops.

Do the refrigerators have an ice machine?

​Our stainless steel refrigerators come equipped with an ice machine.

Do the kitchen sinks at Modera Washington have a garbage disposal?

​Every stainless steel single-basin kitchen sink at Modera Washington comes equipped with a garbage disposal.

Do the apartments have dishwashers?

​Every apartment home comes equipped with a dishwasher in the gourmet kitchen.

What type of flooring is available in the studio, 1-, 2-, and 3-bedroom homes?

​Every studio, 1-, 2-, and 3-bedroom home at Modera Washington features wood-style plank flooring throughout.

Do the studio, 1-, 2-, and 3-bedroom apartments at Modera Washington have balconies or patios?

​Our apartment homes offer a private balcony or patio in select homes.

Are the apartment homes at Modera Washington wired for WiFi? Is Wi-Fi included with my rent payment?

​Modera Washington features complimentary wi-fi in our common areas.

Do the Modera Washington apartments in TX have keyless entry? Do they have smart features?

​At Modera Washington our apartment homes feature smart home technology with a digital key system, controlled lighting, smart thermostats and leak detection.

Is there a community pool at Modera Washington? What are the hours of operation? What time of the year is the pool open?

​At Modera Washington, we proudly offer a pool that is open from 9 AM to 10 PM year-round.

Is there a fitness center? What are the hours of operation?

​Modera Washington offers a 24-hour community fitness center.

Is there a clubhouse at Modera Washington in Houston, TX? What are the hours of operation?

​The Modera Washington clubhouse is open from 9 AM - 10 PM every day for residents and their guests to enjoy.

Is there a pet park at Modera Washington? Is there a pet spa? What are the hours of operation?

​We love your furry friends at Modera Washington and offer a pet park and spa. Both are open for residents 24/7.

Is there a community grilling station?

​We proudly offer a community grilling station at Modera Washington for our residents to enjoy.

Are there coworking stations available? What are the hours of operation?

​Our residents can utilize our coworking spaces in our clubhouse at their convenience during clubroom hours.

Are there Electric Vehicle/EV charging stations available at the Modera Washington apartment homes community in TX? Is there a charge to use/rent the EV charging parking spot?

​Modera Washington features EV charging stations.

What kind of tours do you offer for the studio, 1-, 2-, and 3-bedroom apartment homes at Modera Washington?

​We provide options for in-person tours, self-guided tours, and virtual tours. Schedule the tour that suits your needs best today!

What lease terms are available at Modera Washington?

​Our community offers a variety of lease terms to meet your needs, ranging from 3 to 18 months. Please check our website for the most up to date offerings.

Are utilities included in the rent payment?

​Utilities are not included in the rent payment at Modera Washington.

Is renter's insurance required for the studio, 1-, 2-, and 3-bedroom apartment homes at Modera Washington?

​At the time of application, residents are automatically enrolled in the Resident Liability Program at $15 per month. This is the simplest and most cost-effective way to satisfy the insurance requirements of your lease. The resident liability program is not renters insurance and does not cover personal property contents or liability coverage to third parties (other residents). Residents have the option to opt-out of the program by supplying their valid third-party renter's insurance policy to MillCreek.ConfirmInsurance.com. For more information, please reach out to our associates for details.

How do I apply to rent one of the studio, 1-, 2-, and 3-bedroom apartment homes at Modera Washington in Houston?

You can apply by clicking here. 

How much is the deposit at Modera Washington? What additional fees do I need to be aware of when renting a home?

​At Modera Washington there are one-time refundable application deposit of $300, a security deposit of $300, and an administrative fee of $200. There are monthly fees for Fetch and smart home fee of $35, trash fee of $25, and a pest control fee of $5.

Do you accept Section 8 vouchers?

​We do not accept Section 8 vouchers at this time.

How do I pay rent?

​To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply). 

We're also excited to announce that we are now accepting payments with Flex. 

With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.

For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com.

When is rent due each month at Modera Washington in TX?

​Rent is due on the first of the month, with a grace period extending to the third day of each month. Late fees will start on the fourth day of each month.

Can the apartment homes at Modera Washington in TX be sublet or listed on short-term rental platforms like Airbnb or VRBO?

​Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.